Three Ways to Make a Career Comeback 06-11

Three Ways to Make a Career Comeback

Hit a wall in your career? Being passed over for promotions? If you don’t find out why soon and repair the damage, it won’t be long before you’re on your way out the door.

Unfortunately, it can be difficult to get the answers you need. Clearly, your managers haven’t been candid with you about your performance to this point. Perhaps they expected you to read the writing on the wall and draw your own dire conclusions. Appraisal avoidance shouldn’t happen, but it often does when the news is going to be bad.

Your job then is to gently initiate some kind of conversation with the boss you’re closest to, even if it is just to obtain a vague sense of what’s going on. But just as important, you need to start pouring energy into getting back on the radar screen.

The most effective way to do that, not surprisingly, is to over deliver. Whatever you’re doing, do it better and faster. Expand your job’s horizons to include bold new activities. Come up with a new concept or process that doesn’t just improve your results, but your unit’s results and the company’s overall performance. Surprise everyone.

A second powerful comeback technique is to raise your hand when the call goes out for people to sign up for major projects and initiatives, especially ones that don’t have a whole lot of popularity at the outset. Volunteer to work in a branch office in a tough competitive market or jump at the opportunity to be part of a big, new quality drive. A global assignment right now may take you too much out of the picture for your immediate purposes, but it is directionally correct. You need to prove you’re willing and able to go the extra mile.

Finally, if you are draining away political capital within the organization in any form, stem the flow immediately. That means you may need to stop disparaging fellow employees, even in jest, or acting in any form like a wet blanket. Right now, your attitude needs to shout one word: “Yes.”

Can we guarantee that these three “fixes” will revive your career? Of course not. The facts are, sometimes a person has been underperforming for so long that they get an embedded reputation. No matter how hard you try, you will always be seen as the same old you.

If, after a period of trying, you get the feeling that’s true in your case, we suggest you jump before you’re pushed. Find a company with a better fit, doing work you like. Then don’t wait for the silent treatment to alert you: From Day One, start building the results and reputation that will make you the new kid rising through the ranks.

Jack Welch is Executive Chairman of the Jack Welch Management Institute at Strayer University. Through its online MBA program, the Jack Welch Management Institute provides students and organizations with the proven methodologies, immediately actionable practices, and respected credentials needed to win in business.

Suzy Welch is a best-selling author, popular television commentator, and noted business journalist. Her New York Times bestselling book, 10-10-10: A Life Transforming Idea, presents a powerful decision-making strategy for success at work and in parenting, love and friendship. Together with her husband Jack Welch, Suzy is also co-author of the #1 international bestsellerWinning, and its companion volume, Winning: The Answers. Since 2005, they have written business columns for several publications, including Business Week magazine, Thomson Reuters digital platforms, Fortune magazine, and the New York Times syndicate.

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Four Reasons to Quit Your Job 04-09

Four Reasons to Quit Your Job

By Jack and Suzy Welch

What criteria can you use to determine if you have been with the same company too long?

A friend of ours, an investment manager at a highly regarded company in the Midwest, who drove to work one morning, parked his car in the usual spot, and then found he simply could not bring himself to get out of the car. “I guess I stayed on the farm one day too long,” he joked later. When we asked him what went wrong, he answered, “It wasn’t one thing. It was everything.” No wonder he drove home and called in his resignation.

Obviously, most people don’t decide they’ve overstayed at their companies in such a dramatic fashion. Usually, angst about work creeps in, and then builds until it consumes you. And that can happen early or late in a career. Gone are the days when, after graduation, you took the best available job and stayed for as many years as you could possibly stand, frustration be damned. These days, it is not unusual to hear of perfectly legitimate careers built on multiple job stints.

So, to your question, how can you tell when it’s time to move on? We wouldn’t set out specific criteria as much as offer four questions to help sort out an answer.

The first is so simple it almost goes without saying, but the fact that a lot of people don’t confront it, including our friend who ended up stuck in his car—a Harvard MBA, by the way—suggests we should go ahead and put it out there: Do you want to go to work every morning?

This is not a matter to be over-brained. Does the prospect of going in each day excite you or fill you with dread? Does the work feel interesting and meaningful or are you just going through motions to pull a paycheck? Are you still learning and growing?

We know of a woman who worked in consulting for seven years. She loved her firm and had originally planned a career with it, but suddenly started noticing that she wished every weekend was five days long. “Basically, I felt like we were putting together massive books in order to make recommendations to people who knew more than we did,” she said. “Every day at the office, I felt a little bit more of a hypocrite.” She now happily works on the “front lines,” to use her phrase, in the marketing department of a retail company.

Second, do you enjoy spending time with your coworkers or do they generally bug the living daylights out of you? We’re not saying you should only stay at your company if you want to barbecue with your team every weekend, but if you don’t sincerely enjoy and respect the people you spend 10 hours a day with, you can be sure you will eventually decide to leave your organization. Why not make the break sooner rather than later and start cultivating relationships at a company where you might actually plant roots?

Third, does your company help you fulfill your personal mission? Essentially, this question asks whether your company jibes with your life’s goals and values. Does it require you, for instance, to travel more than you’d like, given your chosen work-life balance? Does it offer enough upward mobility, given your level of ambition? There are no right or wrong answers to such questions, only a sense of whether you are investing your time at the right or wrong company for you.

Fourth and finally, can you picture yourself at your company in a year? We use that time frame because that’s how long it usually takes to find a new, better job once you decide to move on. So peer, as best you can, into the future, and predict where you’ll be in the organization, what work you’ll be doing, whom you will be managing, and who will be managing you. If that scenario strikes you with anything short of excitement, then you’re spinning your wheels. Or put another way, you’re just about to stay too long.

To be clear: We’re not suggesting people quit at the first inkling of discontent. No matter where you work, at some point you will have to endure difficult times, and even a deadly dull assignment, to survive a crisis or move up. But it makes little sense to stay and stay at a company because of inertia. Unlock your door and get out.

Jack Welch is Executive Chairman of the Jack Welch Management Institute at Strayer University. Through its Executive MBA program, the Jack Welch Management Institute provides students and organizations with the proven methodologies, immediately actionable practices, and respected credentials needed to win in business.

Suzy Welch is a best-selling author, popular television commentator, and noted business journalist. Her New York Times bestselling book, 10-10-10: A Life Transforming Idea, presents a powerful decision-making strategy for success at work and in parenting, love and friendship. Together with her husband Jack Welch, Suzy is also co-author of the #1 international bestsellerWinning, and its companion volume, Winning: The Answers. Since 2005, they have written business columns for several publications, including Business Week magazine, Thomson Reuters digital platforms, Fortune magazine, and the New York Times syndicate.

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Schmooze or Lose: How the Lost Art of Negotiation Led to a Shutdown 10-02

Schmooze or Lose: How the Lost Art of Negotiation Led to a Shutdown

By Jack and Suzy Welch  

With all the finger-pointing and name-calling going on in Washington these days, it’s hard to believe a delegation of kindergarten teachers from Dubuque hasn’t arrived to put an end to the nonsense. But no. The blame game goes on and on and the government stays shuttered.

And meanwhile, the people watching the story play out – and, we would say, especially leaders in business – might be missing the most important lesson of it all.

You have to schmooze.

Clarification: You have to schmooze early and often. You can’t suddenly burst out of your office to build relationships when you hear rumbles of trouble from down below, and it’s certainly too late by the time a crisis flares. No, schmoozing has to be what you do all the time as a leader; it has to be a massive part of your job. Walking around, having a coffee, sitting and listening, getting real, letting people get real with you. Showing who you are, what you care about, exposing your hopes and dreams and values. Asking people the same about themselves.

Building — in two big fat words — trust and transparency.

And look, we’re not talking about the standard, ho-ho-ho kind of social schmoozing you do with your customers and your team and your boss. That’s easy. That’s like President Obama schmoozing with Nancy Pelosi, or John Boehner schmoozing with Eric Cantor.

Leaders have to do something harder and more essential; something that can feel awkward at first. You have to schmooze with your known “adversaries” too, say, for instance, your union, or the group of employees who hate your new strategy and want the old one back. The resistors that exist in every organization. The perennial naysayers. Smart and annoying. Them.

Because if you don’t schmooze with friend and foe alike as a leader, unpleasant or wildly inefficient as it may seem, one day a crisis will come and, without thriving relationships and ongoing dialogue, it will shut you down, be it in the grand corridors of Capitol Hill or over in the three cramped rooms you call headquarters.

Here’s an example of what we mean. Throughout the 1960s and ‘70s, GE was plagued by strikes. That changed in the ‘80s when the senior team made it a priority to meet with the unions at every possible opportunity. The idea was to create constant, candid dialogue about values and goals, treating union leaders with the dignity and respect they deserved, whether it was at the plant or national level.

There wasn’t a strike at GE for 21 years. Did that mean management and labor suddenly started to see eye-to-eye? Hardly. But where there had been suspicion and wariness, there now was transparency and trust. No more “first dates” every three years, sitting grimly across from each other at the bargaining table. Schmoozing had smoothed the way.

Now, we’re not Luddites. We love dashing off an email and texting can’t be beat for efficiency. Y call Sally abt her promotion when u can just send a :-) ?

But the day Sally has a bone to pick with you about a new initiative or a promotion she didn’t get – and she’s ready to start building a coalition around her position – a :-) isn’t going to cut it. She needs to have seen you smile in person, and heard your voice and mind – and you need to have seen and heard and known her too.

People will always have legitimate differences. What’s happening in Washington right now is, underneath it all, based on them. But for leaders, the building of transparency and trust is what makes those differences negotiable.

It turns foes into friends with different opinions.

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