Not certain what is needed for implementing an AI system                     19%

AI systems are not proven                                                                         14%

Do not have the right processes or governance                                         13%

AI is a lot of hype with little substance                                                     11%

Don’t own or have access to the required data                                          08%

Not sure what AI means                                                                            03%

Once enterprises overcome these obstacles, Forrester concludes, they stand to gain from AI driving accelerated transformation in customer-facing applications and developing an interconnected web of enterprise intelligence.

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