What executives should know about open data
Novel and more accessible forms of information from government and private sources represent a new and rapidly growing piece of the big-data puzzle.
Not all data that’s
valuable is internal and proprietary.
New initiatives by governments as diverse as
those of the United States, Mexico, and Singapore are opening the spigots of
readily usable public data. Corporate information too is becoming more
“liquid,” moving across the economy as companies begin sharing data with their
business partners and, sometimes, consumers.
Also surging is the richness of the information
from data aggregators, which are assembling, rendering anonymous, and selling
(to interested third parties) a wide range of data flows. Then add huge volumes
of data from social-media interactions, available from providers of digital
platforms such as Twitter and Facebook
These new sources of open data represent an
expanding trove of largely unexploited value. One everyday illustration of open
data at work is a smartphone app that uses real-time data (provided by transit
authorities) to tell commuters when the next bus or train will arrive. Using
open or pooled data from many sources—all the businesses in a particular
sector, for example—often combined with proprietary big data, can help
companies develop insights they could not have uncovered with internal data
alone.
Demographic data, financial transactions,
health-care benchmarks, and real-time location data are among the myriad new
information sources a company can exploit to create novel products and services
and to make its operations more effective and efficient.
New research from the McKinsey Global Institute,
the McKinsey Center for Government, and McKinsey’s Business Technology Office
suggests that $3 trillion or more in annual value could arise from the use of
open data in applications across seven domains of the global economy (exhibit).
About a third of those potential benefits would involve the use of benchmarks
to identify areas for improvement.
Whether or not individual executives at large
companies choose to work with open data of various types, the magnitude of the
value at stake suggests that some of them will—and that these applications will
probably affect a wide range of industries, markets, and customers.
Layering open-data mandates into the ongoing
development of data and analytics strategies by considering both the use and
sharing of more liquid data should therefore become an increasingly important
priority for a wide range of companies. Here are a few examples of open data’s
potential:
·
Energy exploration. As
new technologies have made it possible to drill in a wider range of geological
formations, reservoirs have become more complex. That’s raising costs and
risks—estimated ratios of prospects to explored targets can be as high as 50 to
1. The sharing of information on drilling permits and on seismic and other data
across companies could reduce the number of dry holes and help optimize
investments.
·
While the widespread sharing of seismic data is
unlikely, sharing among even a few companies could produce significant new
value in the oil and gas industry.
·
Governments keen on maximizing resource wealth
could take the lead in structuring processes for granting permits so that
grants of initial drilling licenses would require greater sharing of seismic
data. Sharing data on projected costs and development timetables (through third
parties) could establish benchmarks that, we estimate, would reduce per-project
costs by 15 to 25 percent.
·
Consumer insights. In
the consumer-products sector, sharing data among retailers and manufacturers in
limited circumstances—avoiding exchanges with direct competitors, for
example—could lead to marketing approaches not possible with proprietary data
alone.
·
Take Nectar, a UK-based program for loyalty
cards, which can be used at Sainsbury’s for groceries, BP stations for gasoline,
and Hertz for car rentals. Sharing aggregated data allows the three companies
to gain a broader, more complete perspective on consumer behavior, while
safeguarding their competitive positions.
·
Agriculture. San
Francisco–based Climate Corporation combined more than 30 years of weather
data, 60 years of data on crop yields, and multiple terabytes of information on
soil types—all data from public sources.
·
With that reservoir of historical information and
real-time data flows, the company offers fee-based advice to farmers and
customized crop-and weather-insurance products based on sophisticated
algorithms. The company was recently acquired for about $1 billion by Monsanto.
On the flip side, open-data applications
may also create new areas of consumer value. In a budding trend known as
MyData, organizations share information they have collected about individuals
with them, in useful forms. Patients could access targeted medical data from a
hospital, for instance, to help them manage their health.
Powerful as open data can be, many companies have
valid concerns. Consider the sharing of data to establish industry benchmarks.
Even if a company uses a third party and gets assurances of anonymity, there’s
always a risk that its identity might be revealed and that competitors could
see how well or poorly it was doing. Shared data also could give away sources
of competitive advantage or compromise intellectual property. Similarly,
tapping social data could heighten privacy worries among consumers.
Still, it’s hard to imagine that the open-data
wave will slow down.
Third-party open-data aggregators will certainly proceed
to sell and publish corporate data, such as customer ratings, safety records,
defect complaints and recalls, and comparative price data. Open-data initiatives
also continue to proliferate in the public sector. In June 2013, G8 governments
adopted an Open Data Charter, which establishes the expectation that the
default policy should be the open publication of government data.
Traditional competitors and entrepreneurial
attackers can take advantage of open-data sources such as social-media comments
and crowdsourced ideas to come up with new products and services. Open data, in
short, seems to be another of the many relentless shifts in the digital
landscape to appear unexpectedly, create new opportunities and strategic
complexities, and leave established players with no place to hide.
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